Privacy Policy

Effective Date: July 3, 2026
Last Updated: July 3, 2026

Aqua Havens Pools (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, aquahavenspool.com (the “Site”), or otherwise interact with us.

By using our Site, requesting an estimate, or submitting your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information You Provide to Us

• First and last name
• Phone number
• Email address
• Mailing address (address line 1, address line 2, city, zip code)
• Project details (service type of interest, budget range, project messages/notes)
• How you heard about us (e.g., Google, Facebook, Instagram, referral)
• Any other information you voluntarily submit through our estimate request form, contact form, or financing inquiries

SMS/Text Messaging Information

When you check the box on our estimate form to consent to SMS communications, you agree to receive text message notifications, alerts, and occasional marketing communications from Aqua Havens Pools. You may opt out at any time by replying “STOP” to any text message.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information through cookies, web beacons, and similar tracking technologies, including:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on our Site
• Referring website or source

We use Google Tag Manager and related analytics tools to help us understand how visitors use our Site.

Information from Third Parties

If you apply for financing through our third-party financing partner, Acorn Finance, information you submit is collected and processed directly by Acorn Finance in accordance with their own privacy policy. We encourage you to review Acorn Finance’s privacy practices before submitting a financing application.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Provide quotes, schedule consultations, and deliver pool construction and outdoor living services
• Communicate with you about your project via phone, email, or SMS text message
• Send marketing communications, promotions, and updates (only where you have consented)
• Improve our Site, services, and customer experience
• Analyze Site traffic and usage trends
• Comply with legal obligations and protect our legal rights

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf (e.g., website hosting, customer relationship management, SMS/email delivery platforms, analytics providers)
• Financing partners (e.g., Acorn Finance), only if you choose to apply for financing
• Subcontractors and trade partners involved in fulfilling your pool or outdoor living project
• Legal and regulatory authorities, when required by law, court order, or to protect our rights, property, or safety
• Business transfers, in connection with a merger, acquisition, or sale of company assets

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and support marketing efforts. You can control cookies through your browser settings; disabling cookies may affect certain Site functionality.

5. SMS Communication Terms

• By submitting your phone number and checking the SMS consent box, you agree to receive text messages from Aqua Havens Pools, including appointment reminders, project updates, and occasional marketing messages.
• Message and data rates may apply.
• Message frequency varies.
• Text “STOP” to any message to opt out at any time.
• Text “HELP” for assistance.
• SMS consent is not a condition of purchasing any goods or services.

6. Your Privacy Choices

You may:

• Opt out of marketing emails by clicking “unsubscribe” in any email
• Opt out of SMS messages by replying “STOP”
• Request access to, correction of, or deletion of your personal information by contacting us using the information below
• Disable cookies through your browser settings

Depending on your state of residence, you may have additional rights under applicable state privacy laws, including the right to know what personal information we collect and the right to request deletion.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites, including our financing partner and social media platforms (Facebook, Instagram). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this policy indicates when it was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Aqua Havens Pools
Phone: +1 (407) 391-8072
Website: aquahavenspool.com
Service Area: Florida